The Proactive Solution

One of the biggest problems we see among our customers is that no one is managing their IT systems.

Sure, you might have a few people with pretty decent computer knowledge who can figure out how to fix a basic problem when something goes wrong. What you don’t have is someone whose entire job is to monitor and maintain the backbone of your company: the IT infrastructure.

We think this is a recipe for disaster.

System Monitor Platinum systems includes:

• Network defense– Your small business is heavily dependent on your network. Imagine having no email, no internet access, no access to your servers – you definitely won’t be able to conduct business as usual. That’s why we offer superior network defense to make sure you always have access to the networks you need to keep your business humming.
• Business continuity planning – We’ll help you create a plan for how your business can recover and restore your functionality as quickly as possible if there’s a glitch in your system. We’ll analyze your current system, figure out a good way to keep your business continuity going, and be on hand to put it into action if any unexpected disaster happens to your system. The best way to get minimal downtime is to have a plan of action all ready to go. We make sure you have that plan.
• Patch monitoring – When an IT system has a recurring glitch, patches are produced to solve those problems. Unfortunately, your system may need patches right now or have patches that need updating – and you won’t know it until your system shuts down. There are several issues that can lie dormant for quite a long time without causing any problems that you can see. With our IT experts, we’ll find those problems and patch them before they ever become a problem that affects your day-to-day work.
• Constant information backup – Losing the last half-hour’s worth of data is annoying and stressful. Losing the last five years’ worth of data – client records, invoices, reports, everything – is absolutely devastating to your business. That’s why we constantly back up the contents of your server, so the worst you ever have to deal with is a minor annoyance, not a full-on catastrophe.
• 24/7 monitoring – We run a check on your server constantly throughout the day, making sure all your defenses are secure and that everything is running as it should. If we find even the most minor aberration, we check to make sure it won’t disrupt your system. We know that even a minute of downtime costs you money, and we work hard to make sure your IT doesn’t cost you.
• SpamSoap email protection – To keep your business email junk-mail and virus-free, we use the excellent SpamSoap email protection service. We’ll teach your system to keep your email free of virus-infected emails, which in turn will keep your entire network safer and less likely to suffer problems that cause downtime.
• System Monitor Gold – Our System Monitor Gold system includes regular hardware monitoring, our Windows events monitoring component, and backup completion checks as well as scheduled analyses and reviews so you can see all the places in your IT systems that need attention or modification to function most effectively.

Want to get the best defenses for your business? Give us a call today and we’ll explain exactly what we can do to keep your IT safe and sound.